Search customer interaction data with speed, security, and control.

CXVault is built on AWS with a security-first architecture. Customer data remains in customer-controlled storage environments while CXVault operates as a secure indexing and governed access layer.

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Data stays in your account

Customer data never leaves customer-controlled environments, and CXVault does not store customer media.

Customer-managed encryption

Encryption in transit uses TLS, and encryption at rest is protected through customer-controlled AWS KMS keys.

Short-lived, least-privilege access

Scoped IAM roles and short-lived credentials minimize exposure and enforce strict access boundaries.

Trust and compliance

CXVault is designed to support enterprise compliance frameworks including SOC 2, ISO 27001, and FedRAMP, with formal certification pathways planned. The platform is built to provide a clear audit path with event logging and reporting expansion on the roadmap.

AWSSOC 2 (Designed to support)ISO 27001 (Designed to support)FedRAMP (Planned pathway)

Launch status

Building the foundation

In progress

Core search and indexingActive

Natural language discoveryActive

Enterprise security baselineActive

Audit trail and reporting expansionPlanned

Contact

[email protected]

Reach out for partnership conversations, early access interest, or product inquiries.